We serve sales of local sim card by XL, Tri, Telkomsel and Indoosat provider. Your card will be active for 30 days after activation. After that, you can extend your active period by topping up credit at local outlets around you. All sales that we serve include the cost of sim card and imei of mobile phone registration. For details you can visit https://beacukai.go.id.

You can get your sim card in our shop at Exit Gateway of I Gusti Ngurah Rai International Airport upon arrival.  Click here to get route to the shop.

Device control through IMEI of mobile phone is a government policy (Ministry of Trade, Ministry of Industry, Ministry of Finance and Ministry of Communications and Informatics) to regulate and control Telecommunications devices and/or equipment connected to Cellular mobile networks through IMEI and to prevent and reduce circulation of cell phones that enter Indonesia illegally.

For information details, please check https://bcngurahrai.beacukai.go.id/

Voice calls and SMS are not included by default, as the initial SIM or eSIM package is data-only. However, tourists can easily make local or international calls and send SMS after topping up phone credit (pulsa).

You can contact us via email at cs@simcardairportbali.com or WhatsApp at +6285123583773 and share your question. We’ll aim to respond to your message within 10-20 minutes.

Tourists can easily reload data / phone credit / pulsa by visiting any Indomaret, Alfamart, or local phone kiosk near their hotel. You can also top up online via popular Indonesian marketplaces like Tokopedia, Shopee, or Bukalapak using your local phone number.