Airport pickup
Collect your order at our Ngurah Rai Airport service point instead of searching for a shop after your flight.
About Sim Card Airport Bali
Local help from the moment you land
We help international visitors collect and activate a local SIM card or eSIM at I Gusti Ngurah Rai International Airport. Our team stays with the setup until the phone is ready to use.
Pickup inside the airportOrder before arrival, meet our team at the arrival area, and get help with registration and setup.
Our story
The counter changed. The job stayed the same.
Travelers arrive with different phones, itineraries, and questions. Some need a physical SIM. Others want an eSIM. Many want to know whether their phone is compatible before they pay.
We built our airport service around those practical needs. Customers can order before their flight, collect their package after landing, and ask a real person for help with operator registration, activation, and basic setup.
The renovated counter gives our team more room to serve arriving travelers, but the purpose remains straightforward: help people leave the airport connected.
What we do
Clear choices and help at pickup
We explain what each package includes, check the information needed for activation, and help customers complete the setup on a compatible, carrier-unlocked phone.
SIM card or eSIM
Choose a physical SIM or a supported eSIM package. Compatibility depends on the phone model and carrier-lock status.
Setup assistance
Our staff can help with operator registration, activation, and connection checks before you leave the airport.
Who operates the service
A local service operated by PT Surya Kumala Abadi
Sim Card Airport Bali is the customer-facing service. PT Surya Kumala Abadi is the Indonesian company behind it, with work in telecommunications retail, technology, and travel connectivity.
We provide tourist connectivity options from XL, Tri, and Indosat. Data allowance, validity, coverage, speed, and availability vary by package, location, device, and operator.
SIM activation uses the registration required by the selected mobile operator. It is separate from permanent IMEI registration for imported devices through Indonesian Customs.
- Service brand
- Sim Card Airport Bali
- Operating company
- PT Surya Kumala Abadi
- Airport service point
- I Gusti Ngurah Rai International Airport, Badung, Bali 80361, Indonesia
- Opening hours
- Every day, 04:00-23:45
- Customer support
- +62 851 2358 3773
cs@simcardairportbali.com
Before or after arrival
Need help choosing or activating a package?
Message our team before ordering if you are unsure about phone compatibility. If an eligible activation issue occurs, we will verify it and explain the available replacement or refund options.